Hi,
Do any of you offer to do any “in-home” servicing or repairs? Mainly, this would be for grandfather clocks as these are the least likely to be transported to your shop. Do you offer pick-up and delivery of your clocks?
I have been reading several books and one talked about offering to do annual oiling, adjusting, etc. and then doing full blown cleaning every 3rd or 4th year, as a way to garner repeat business.
I’d like to do more grandfather clocks, as well as more mantle / wall clocks, but I want to be sure I’m offering good and needed services to my customers (and make sure my time is paid for).
Thanks for your time!
Jimmy