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    I think we all get those simple jobs in, that end up causing us a headache, but you know if you tried to charge the customer for the time spent they would throw a fit. Its what makes the difference between a good reputation and a bad one, I too take a hit now and again when I have had to go above and beyond but I also think it is down to pride in your work, think about the general run of clock molesters out there, they would have sent it back and made the customer wait another week or tried to charge the customer a stupid amount. I think you are doing the right thing :) and I agree with everything William said too.