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Hi Jimmy,
I do house calls mainly for grandfather clocks due to there size. I bring my tool bag with a select set of tools and if it’s something I can repair there, I do. If it’s more complicated, then I would remove the movement and bring it back to the shop. I do charge for the house call not including the repair. And as for pick up and delivery, I do this only under certain circumstances. Like if it’s a 400 day clock (i.e.) this needs to be handled with care and set up properly. Then I would deliver it and set it up for them. You would be surprised how many people bring their clocks home and can’t follow simple instructions on how to set them up and doing something careless like break the suspension spring. I always make sure they are comfortable doing this before they leave. Always do a nice professional invoice for them. And this would be the time to discuss an annual servicing with them. I wish you well.
Jim