Dear Mr. Tascione:
Thank you for getting back to me. I watched the clock with the face removed. The snail moved forward at the 12 O’clock position and the pin jammed behind the snail. I removed the hands and placed a very small washer behind the minute hand to keep the snail from moving forward. So far the repair has worked. The movement is definitely a Hamilton. Just curious what you might have suggested.
Thank you again for your time to respond.