Home Forums General Discussion Forum Download the Videos Failure Reply To: Download the Videos Failure

Bob Tascione

    Hi Kenton,
    Good to see you up here.
    I just tried downloading with your user info and all went well using XP Pro. If you’re copying and pasting the info into the box and it’s still not working then It’s most likely a permissions setting. Internet security, firewall and anti-virus applications can prevent downloading. We should be able to figure out what’s happening. What browser and operating system are you using? Also antivirus program if you’re using one?